Everything you need to run your crew
From the first phone call to the final payment, Crew-Desk keeps your business organized.
Job Management
Create jobs, assign them to techs, and track every step from start to finish. No more sticky notes or forgotten callbacks.
- Track job status: new, scheduled, in progress, completed, invoiced, paid
- Assign jobs to specific technicians
- Add notes, internal comments, and customer instructions
- Attach photos and documents to any job
- Full job history — see everything that happened and when
Scheduling & Dispatch
See your team's schedule at a glance. Drag and drop to reassign. Know who's available and where they are.
- Calendar view with daily, weekly, and monthly layouts
- Drag-and-drop dispatch board
- Technician availability and time-off tracking
- "On my way" notification sent automatically to customers
- Real-time updates when job status changes
Quoting & Invoicing
Send professional quotes and invoices from your phone. Convert a quote to an invoice with one tap.
- Professional PDF quotes with your branding
- One-tap quote-to-invoice conversion
- Line items with descriptions, quantities, and rates
- E-signatures for customer approval
- Automatic invoice numbering and tracking
Payments
Get paid faster. Customers pay online via credit card or bank transfer. Money hits your account in days, not weeks.
- Online payments via Stripe
- Accept credit cards, debit cards, and ACH
- Automatic payment receipts sent to customers
- Payment tracking and outstanding balance alerts
- Deposit and partial payment support
SMS & Notifications
Automated text messages keep your customers informed without you lifting a finger.
- Appointment reminder texts (24hr and 1hr before)
- "Technician is on the way" notifications
- Job completion notifications
- Invoice and payment receipt texts
- Two-way SMS — customers can reply
Photos & Documentation
Snap before and after photos right from the app. They're timestamped, GPS-tagged, and attached to the job automatically.
- Before and after photo documentation
- Automatic timestamps and location tags
- Photos attached to jobs for easy reference
- Cloud storage — accessible from any device
- Share photos with customers via text or email
Mobile-First
Crew-Desk is a progressive web app — it works on any phone, no app store download needed. Even works with a bad signal.
- Works on Android and iPhone
- No app store required — just open in your browser
- Offline mode for areas with poor signal
- Fast and responsive on any screen size
- Add to home screen for instant access